FAQs
Does Sunkissed Royalty LLC offer pick up?
Not yet, but be on the lookout!
I haven’t received my tracking information...
Our customer care team understands how frustrating it may be waiting on your shipping details and waiting on your package to arrive. We will provide your tracking details (via email), once we deliver your package to the USPS. Please keep in mind that we have a max of 7 business days processing time during peak season. This does not include federal holidays or weekends. We thank you for your patience and your support!
When will my package be delivered?
Thank you all for your continued support and patience! Our customer care team understands how frustrating it may be waiting on your package to arrive. Please keep in mind that we have a 3-business days processing time. This does not include federal holidays or weekends. After your package has been scanned in at the USPS you then we receive a tracking number. As many may know USPS sometimes experience unprecedented delays.
Sunkissed Royalty LLC has no control over this. We have not experienced any delays in shipping our products out and we will provide you with tracking details via email. If your order states in transit or delayed, you may contact USPS to further help locate your package or update your package arrival time. Once USPS has the package in their possession it is now their responsibility to deliver.
Every package that we send is shipped priority and insured. We are also BUSY DURING the holiday season, delays are expected with carrier services.
USPS customer service number can be found on their website. (https://www.usps.com/help/contact-us.htm ) Please communicate with USPS about the extreme delays.
Is it a guarantee that my product will work?
Our products are wildcrafted, organic, and premium quality. We always RECOMMEND that you read the instructions, ingredients, customer reviews, and disclaimers to decide if this product is something you'll like to purchase. We also recommend that you FOLLOW the instructions and stay consistent for maximum results. MAY TAKE 3-6 MONTHS FOR RESULTS.
Should I Use these products if I am pregnant or breastfeeding?
Our customer care team recommends that expecting mothers and breastfeeding mothers DO NOT do any of our products that prohibits you from doing so! But congratulations to you on your bundle of joy!
